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Contract Buyout Information

Contract Buyout Eligibility and Redemption Details To qualify for contract buyout program order and install a qualifying new customer Triple Play Promotion or limited Double Play promotion (Note offers not available in all areas). A copy of the final bill from previous provider with early termination fees clearly marked and completed in addition to the 'Charter Contract Buyout Form' are required to qualify for the contact buyout program. Upon receipt of the forms and verification of eligibility, a check in the amount equal to the early termination fee charged by your previous provider on your final bill (not to exceed $500), will be mailed to your Charter service address. Contract buyout forms must be received by Charter within 60 days of installation of the Charter Triple Play or 2 weeks from the date listed on the competitor's final bill statement, whichever is later. Contract Buyout form can be found at https://www.charter.com/mycheck. ©Charter Communications. Offer available to qualifying new customers only, who have not subscribed to any Charter services within the previous 30 days and have no outstanding obligations to Charter. Check amount will be determined by the early termination fee on the final bill from the previous provider, not to exceed $500. If email is not available, forms may be mailed to: Spectrum, Attn: Offline Customer Support; 4145 S. Falkenburg Rd. Riverview, FL, 33578. The check must be redeemed within six months from the date of issuance or be rendered null and void. Entitlement to amounts tendered is strictly conditioned upon timely presentment. Failure to present the check for payment within such period shall result in forfeiture of the amounts tendered and reversion thereof to Charter Communications.